Liability / General conditions

We are insured against the consequences of professional errors. By giving an order to Strafrechtlab.nl, you accept that the liability of Strafrechtlab.nl, its partners and employees, is limited to the amount that the professional liability insurer pays out, if applicable. By giving an assignment to Strafrechtlab.nl you further accept the applicability of the general terms and conditions used by us. The general terms and conditions are attached to this order confirmation. You can view the conditions at the office and / or, if desired, receive a copy.


Services Identification Act

Under the Services Identification Act (WID), Strafrechtlab.nl must identify clients before providing them with services. If you have not yet identified yourself during the introductory meeting, you are requested to do so in consultation with your attending lawyer. We may not keep a copy of your ID in our file.


Disputes / Complaints

Our office participates in the Complaints and Disputes Procedure for the Legal Profession.

If you are dissatisfied with the quality of our services or with the invoice, you can contact mr. M. de Klerk in writing. If we are unable to resolve any complaints about our services with you, you can submit your complaints to the Disputes Committee for the Legal Profession.

All disputes as a result of the establishment and / or implementation of our services, including all declaration disputes, will be settled in accordance with the Rules of the Disputes Committee for the Legal Profession. If the dispute concerns an assignment from a private client, the Regulations provide binding advice, unless the client turns to the ordinary court within one month after the complaint has been handled by the lawyer. In the event of a collection of a claim on a private client, binding advice only applies if the client deposits the outstanding amount under the Disputes Committee. If he does not do this, arbitration will apply to the collection. If the dispute concerns the assignment of a business client, the Regulations provide for arbitration.